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Upcoming Webinar: Property Tech Basics: Using Text Messaging to Save Time, Optimize Operations and Please Guests (Repeat)
When: Dec 11, 2019 01:00 PM Eastern Time (US and Canada)
For all its virtues, text messaging by itself is a limited art form. Yes, texting is fast, efficient and happens conveniently on a phone. But working solo, texting can't do much more than provide quick answers to guest questions.
But pair text messaging with the right communications platform and it morphs into a powerful, multifaceted tool that saves time and lets you deliver vital information to guests in a timely and efficient way. Call it text messaging on steroids. It's like the difference between a bicycle and a Bugatti.
Here's how text messaging that's integrated with the right software can be a game changer for your business.
When texting isn't integrated with your software, you waste time manually copying guest information from one system into another in order to send a text. Texting that's integrated with your software eliminates this cumbersome process and lets you text with guests as soon as they're entered into the system.
Paired with a scheduling tool, text messaging can deliver the information guests need with precision timing. An integrated system with a scheduler insures the arrival of vital information when guests need it, whether a week or a day before arrival. Guests are happy, and you can rest easy. What can you send?
Not all platforms allow you to send much more than a few lines of texts. Choose a platform that lets you send large information files including guestbooks, videos and photos. When guests whip out their phones, they have all the information they need at their fingertips. Instructional videos are particularly helpful. Text videos showing how to open the lockbox, use the television, work the door code and operate the coffeemaker. Or send photos of the coffeemaker, so guests know whether to bring pods or beans.
Interested in learning more about how to make the most of text messaging? RueBaRue's Guest Communication Platform is designed to utilize every aspect of the text experience, from scheduling and sending messages to creating property guides and guestbooks.
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