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The New Standard in Guest Communication for Vacation Rentals
RueBaRue Guest Communication Platform
The RueBaRue Guest Communication Platform delivers the tools to simplify operations and drive more revenue. We help vacation rental companies and rental owners use smart messaging to communicate with guests, schedule automated text and email delivery of guestbooks and area guides, and respond quickly to guest questions with Team SMS Inbox.
Platform Features
Message Scheduler
Automatically send digital guestbooks, area guides, guest satisfaction surveys, social media campaigns and more by text messaging (SMS) or email.
Smart Messaging and Team SMS Inbox
Answer questions from guests before, during and after their stay via text messaging. Team SMS Inbox saves all guest messages and staff replies so your team knows questions have been answered.
Property Guide
Provide the essential information your guests need about their rental home like arrival times, door code, WiFi codes and rules for maintaining the house.
Destination Guide
Give your guests everything they need to know about the best restaurants, activities, events and essentials in your area.
PMS Integration
Integrate seamlessly with popular vacation rental software to build individualized property guides and import guest reservations. Meet our Integration Partners.
Alerts
Send automatic messages by email or text informing current and arriving guests of area disruptions like severe storms, fires and road closures.
Mobile App for Property Managers
The messaging app makes it easy to stay in touch with guests and conduct business away from your desk. Available on iPhone and Android, the app provides instant access to every guest and all text messages.
Five-Star Reviews
Filter potential low-star reviews, so you can address problems guests had with their stay before their reviews post.
What Customers Are Saying About RueBaRue
"People want that local experience when they come here. Our RueBaRue guides help us provide that."
Beachcomber Vacation Homes, Oregon
"People aren’t calling in asking how to use a TV or where exactly to park because it’s all there in detailed step-by-step photos."
Bluewater Vacation Rentals, California
"RueBaRue has tremendously cut down on the questions that many guests have about the home and amenities, local attractions and places to eat."
Miss Kitty's Fishing Getaways, Texas
"It's nice to have something that I can send out when people book so I can help them plan their vacations in our town."
Michael's Vacation Rentals, Idaho
Case Studies
Discover how companies like yours have found success with RueBaRue.
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Learn how RueBaRue helped an Oregon property manager create destination guides that give guests a taste of local life
Read Case Study -
See how a Maryland property manager created innovative destination guides with RueBaRue
Read Case Study -
Find out how RueBaRue helped an Idaho property manager build customized destination guides
Read Case Study
What RueBaRue Can Help You Do
Save time and cut costs
Build unique guestbooks in seconds with property guides and destination guides that guests love. Our platform integrates seamlessly with popular rental software to let you send guestbooks, guest surveys and personalized messages automatically on dates you choose by text message or email. Free up your staff to perform other tasks. Relax knowing your guests have all the information they need at their fingertips.
Boost your bottom line
Drive more revenue with online sales of products and services. Our Upsell feature facilitates sales of concierge services, tours, tickets to area events, sports equipment rentals, branded produced like T-shirts and hats, early check-on/late check-out and more using Apple, Google or Samsung pay. Charges are applied to the guest credit card on file.
Answer guest questions instantly
Improve guest satisfaction by answering questions by text before guests arrive or during their stay. Our Smart Messaging feature supplies a dedicated phone number for your business, so guest messages are fielded by you or a team member and don’t come in on your personal phone line. Messages are stored automatically for review if necessary.
Go paperless and stay up-to-date
Create a phenomenal guest experience by giving guests all the information they need about their vacation homes and area on their phones, tablets and computers. Information updates automatically saving you time and effort. Lose the clunky binders, brochures and photocopied instructions that become dog-eared and outdated.
Inform and inspire your guests
Gift your guests with the ultimate trip planner and send the destination guide automatically before they arrive. Our search algorithms zero in on high quality content in your area that you can customize as you please, complete with recommendations and tips. Build a destination guide in minutes that’s jam-packed with unique local experiences that create memorable trips, score five-star reviews and lure guests back.
Outpace the competition
Be in the game. Major hospitality brands like Marriott and Airbnb are rolling out guest experience platforms, destination content and mobile messaging. Don't get left behind.