RueBaRue Guest Communication Platform
Platform Features
Message Scheduler
Automatically send digital guestbooks, area guides, guest satisfaction surveys, social media campaigns and more by text messaging (SMS) or email.
Smart Messaging and Team SMS Inbox
Answer questions from guests before, during and after their stay via text messaging. Team SMS Inbox saves all guest messages and staff replies so your team knows questions have been answered.
Property Guide
Provide the essential information your guests need about their rental home like arrival times, door code, WiFi codes and rules for maintaining the house.
Destination Guide
Give your guests everything they need to know about the best restaurants, activities, events and essentials in your area.
PMS Integration
Integrate seamlessly with popular vacation rental software to build individualized property guides and import guest reservations.
Alerts
Send automatic messages by email or text informing current and arriving guests of area disruptions like severe storms, fires and road closures.
Five-Star Reviews
Filter potential low-star reviews, so you can address problems guests had with their stay before their reviews post.
Surveys
Build surveys to find out what your guests think of your business before, during and after their stay.
What RueBaRue Can Help You Do
Save time and cut costs
Build unique guestbooks in seconds with property guides and destination guides that guests love. Our platform integrates seamlessly with popular rental software to let you send guestbooks, guest surveys and personalized messages automatically on dates you choose by text message or email. Free up your staff to perform other tasks. Relax knowing your guests have all the information they need at their fingertips.
Boost your bottom line
Drive more revenue with online sales of products and services. Our Upsell feature facilitates sales of concierge services, tours, tickets to area events, sports equipment rentals, branded produced like T-shirts and hats, early check-on/late check-out and more using Apple, Google or Samsung pay. Charges are applied to the guest credit card on file.
Answer guest questions instantly
Improve guest satisfaction by answering questions by text before guests arrive or during their stay. Our Smart Messaging feature supplies a dedicated phone number for your business, so guest messages are fielded by you or a team member and don’t come in on your personal phone line. Messages are stored automatically for review if necessary.
Go paperless and stay up-to-date
Create a phenomenal guest experience by giving guests all the information they need about their vacation homes and area on their phones, tablets and computers. Information updates automatically saving you time and effort. Lose the clunky binders, brochures and photocopied instructions that become dog-eared and outdated.
Inform and inspire your guests
Gift your guests with the ultimate trip planner and send the destination guide automatically before they arrive. Our search algorithms zero in on high quality content in your area that you can customize as you please, complete with recommendations and tips. Build a destination guide in minutes that’s jam-packed with unique local experiences that create memorable trips, score five-star reviews and lure guests back.
Outpace the competition
Be in the game. Major hospitality brands like Marriott and Airbnb are rolling out guest experience platforms, destination content and mobile messaging. Don't get left behind.