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Vacation Rental Guest Management

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Automate guest management with personalized messaging and give your guests the best vacation rental experience. RueBaRue’s user-friendly tools make it easy to create digital guestbooks and guides, communicate with guests, and streamline operations.

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VACATION RENTAL GUEST MANAGEMENT

Why It Matters

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Save yourself hours of work

Create unique guestbooks and local guides in minutes, send personalized messages to your guests at scale, and schedule key communications from booking to post-checkout. RueBaRue gives you hours of your time back.

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Deliver an exceptional guest experience

Give guests everything they need to plan their stay, check in fast, and settle into their vacation property. With RueBaRue’s message templates, you can provide instant five-star assistance without it cutting into your day.

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Boost your revenue

Upsell with a click to extend guest stays, optimize the timing of your review requests to earn more five-star reviews, and automate messages to develop fantastic guest relationships and get more direct bookings.

VACATION RENTAL GUEST MANAGEMENT

How It Works

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Seamless integration with your PMS

RueBaRue integrates with rental vacation software, making it simple to automatically import bookings into your ease-view calendar, create guestbooks, and generate local guides. Now you can start managing guest stays from wherever you are.

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Share everything guests need

As soon as you receive a reservation, automate messaging to share arrival information and local recommendations—from directions and door codes to the best places to eat and drink. This will put guests at ease and save you hours of time.

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Extend stays and promote reviews

Once guests have made themselves at home in your vacation rental property, use personalized message templates to check they’re happy and answer any questions. Later, you can extend stays and request reviews to maximize occupancy and drive bookings.

VACATION RENTAL GUEST MANAGEMENT

Features You’ll Enjoy

Digital Guestbooks

Digital Guestbooks are super-fast to customize with directions, house instructions, videos, and more. Include arrival and departure information to save you time and give your guests all the information they need for a fantastic stay.

SMS Automation

Automated messages before, during, and after your guest’s stay save you time as you provide all the information they need for the perfect vacation. Send out guestbooks, welcome messages, recommendations, review requests, and more in seconds.

Guest SMS Messaging

Instantly answer your guests’ queries from the guest dashboard and use the team inbox for staff to see each other’s replies. Then, save answers for common questions to provide even faster response times—handling questions and requests couldn’t be easier.

Guest Reviews

Automate text messages for guests to rate their stay, then share a link to publish their reviews online. Five-star reviews help boost direct bookings, so make it easy for guests to post the best reviews on Google, Facebook, and Tripadvisor.

Extend Guest Stays

RueBaRue automatically imports reservations into your calendar so it’s easy to identify gaps between bookings. When you have vacant nights, use personalized message templates to offer extended stays at a discounted rate—maximizing occupancy and boosting revenue.

Local Area Guides

Create a new destination guide with the click of a button, then select your favorite restaurants, events, and places to see. RueBaRue’s guides are easy to customize, and make all the difference to your guests’ vacation planning and experience.

Guest Surveys

Create guest surveys to find out what guests did and didn’t like. Use multiple-choice, checkboxes, ratings out of ten, and short answers to discover what you need to address to make your guests’ stays even better.

What Customers are Saying

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We're ecstatic about RueBaRue. We've had so many compliments from guests about how easy it is to use and how everything they need is at their fingertips. We're also getting fewer calls about how to do things. quote

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We’re now able to save time and money by going digital and giving guests the information they need to plan their vacation before they arrive. Great product, great service.quote

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I LOVE how easy the software is to use. It makes sense, it flows and it's very easy for our guests to receive the information they need by email and text. It has cut my job in half! quote

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