Home Guide Checklist
For most guests, a great stay starts with learning everything they need to know about their vacation rental home, from arrival times and door codes to house rules.
Our Home Guide Checklist makes it easy for you to provide the vital information that guests need, including instructional videos and photos for operating the security system and using the coffeemaker. Look over our categories, drop any that you don’t need and add any that your business requires. Your guests will thank you.
Arrival
Everything your guests need to know before they arrive.
- Welcome note
- Check-in information
- Property address
- Key pick-up
- Key code
- Directions
- Recent photo of the home exterior
- Photo or Video instructions of the door code
Departure
All the information your guests need when it’s time to depart.
- Departure times
- Key return
- Clean-up instructions
- Express check-out
- Keyless check-out
About the Home
Everything your guests need to know about the home for an amazing stay.
- WiFi password
- Coffee maker (make, type of coffee used and a photo)
- Kitchen supplies provided
- Bathroom supplies provided
- Bedroom supplies provided
- BBQ supplies provided
- Firewood provided
- What to Pack
- Trash and recycling
- Dishwasher
- Laundry
- Laundry
- Crib
- High chair
- Kids’ equipment
- Entertainment systems
- TV
- Instructional video for operating the TV
- Music
- Sports equipment
- Hot tub
- Instructional video for operating the hot tub
- Grilling
- Instructional video for operating the grill
- Pest control
House Rules
Ground rules for an enjoyable stay.
- Maximum occupancy
- Pets
- Smoking
- Parties
- Noise
- Items left behind
- Trash separation
- Composting
- Equipment and appliances
- Security deposit
- Damage waver
Safety Guidelines
Everything guests need to know for staying safe during their visit.
- Emergency contacts
- Fuse box
- Fire extinguisher
- Hurricanes
- Wildfires
- Evacuations
- Earthquakes
Email the Home Guide to guests two weeks before arrival to help with trip planning. Text it to guests two days before arrival so they can use it on their phones during their stay.
Ready to Provide World-Class Hospitality?
Subscribe To Our Blog
Follow our blog for inspiration and helpful tips for your vacation rental business.